Shipping Policy

Processing time
Orders are processed and dispatched within 1-2 business days of purchase. Orders placed on weekends or holidays will begin processing the next business day.

Delivery time
Once dispatched, international orders typically arrive within 7-12 business days, depending on your location and local customs processing. Delivery estimates are not guaranteed and may vary due to factors outside our control, including customs delays, weather, or carrier disruptions.

Order tracking
You'll receive a shipping confirmation email with a tracking number once your order has been dispatched. Please allow 24-48 hours for tracking information to update after dispatch.

Shipping rates
[Add your rates here — e.g., flat rate, free over a threshold, or calculated at checkout]

Customs, duties, and taxes
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Delayed or lost packages
If your order hasn't arrived within the estimated delivery window, please contact us at [support email] and we'll help track it down. If a package is confirmed lost in transit, we'll work with you on a replacement or refund per our [refund policy].

Incorrect address
Please double-check your shipping address at checkout. We're not responsible for orders shipped to an incorrectly entered address, but reach out as soon as possible if you notice an error — we'll do our best to update it before dispatch.